Quoting Credits are a simple payment solution that give you the freedom to quote on the jobs you want when you want them.
How are leads priced?
- Leads are dynamically priced based on attributes such as the demand of the job, its location, its size the type of work.
- Dynamic pricing ensures that the cost of our quotes remains reasonable and in line with market value.
- Prices for quoting on individual jobs will be displayed on the bottom left-hand corner of the job within your leads dashboard.
What are the available Quoting Credit Packs & Plans?
A range of credit packs and plans are available in a variety of sizes to suit every business’ needs. Speak to us today on 1300 441 593 to find out more.
How can I check my credit balance?
- Your credit balance will be displayed at the top of every page in your account, on the right-hand side next to your business name.
- Your credit balance will also be displayed before you submit each quote, on the ‘Save and Preview’ screen.
- Alternatively, you can check your credit balance via Menu > Account Settings > Billing.
- Check how many credits you have spent on recent quotes via Menu > Account Settings > Quote Activity.
What’s the Genuine Customer Guarantee?
Featured Listing businesses have exclusive access to our Genuine Customer Guarantee. Put simply, the guarantee provides you with the ability to request a credit refund when a customer has not interacted with their job and has not responded to your quote.
Before applying for a refund, you must:
- Reveal the customer’s phone number and attempt to make contact; and
- Send a follow-up message via your inbox
If you are still unable to get in touch, you can request a refund within 72 hours of submitting your initial quote. For more information, read our articles on our eligibility criteria, how to request a refund and how find out the outcome of your request.
Why can’t I locate the ‘request refund’ button?
You may fall into one of the following cases:
- You have already submitted a refund request
- Your quote was free
- Your quote is older than 72 hours
Ready to see your credits?
For more information, visit our Help Centre.