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How to start a dog grooming business

Figuring out how to start a dog grooming business from scratch can feel overwhelming, especially when you’re working with limited resources and handling everything on your own.

As an aspiring entrepreneur, you’re likely wondering how to attract your first clients, build a solid reputation, and turn your love for dogs into a reliable source of income.

Whether you’re offering basic dog wash, dog nail clipping, or pet tidy-ups in your local neighbourhood, finding practical ways to reach pet owners is key.

In this guide, we’ll walk you through simple, effective strategies to get your dog grooming business off the ground, connect with customers, and lay the foundations for long-term success in the pet care industry.

Step 1: Identify the market of your dog grooming business

Before diving into your dog grooming business plan, it’s important to understand who your ideal customers are and what grooming services they need. Identifying your target market helps you tailor your services, pricing, and marketing efforts to attract the right clients from the start. All of this can help you learn how to become the best dog groomer you can be.

Explore different types of dog grooming services

Offering a range of dog grooming services allows you to meet the needs of different breeds, coat types, and pet personalities. By understanding what each service involves, you can decide which ones to offer initially and which to add as your business grows. You can also grow your skills through dog grooming training near you.

Pet groomer trimming the fur of a long-haired dog during grooming session.
A professional pet groomer trims a Golden Cocker Spaniel’s coat during a grooming appointment. | Source: Kaluna Pet Grooming

Bathing and blow-drying

This is a basic service you can offer if you’re wondering how to start a dog grooming business at home. It involves thoroughly washing the dog with pet-safe shampoo, followed by a gentle blow-dry in order to remove dirt, odours, and loose fur while keeping the coat clean and fluffy.

Hair trimming and styling

Hair trimming keeps the dog’s coat neat, manageable, and suited to the breed’s needs, while styling can involve breed-specific cuts or custom looks. It’s ideal for long-haired dogs or those needing regular grooming.

Nail clipping and paw care

Trimming nails prevents overgrowth, splitting, and discomfort, while paw care can include moisturising pads and checking for debris or injuries. This service promotes better mobility and paw health.

Ear cleaning and plucking

Regular ear cleaning helps prevent infections, especially in breeds with floppy ears. In some cases, plucking excess hair from the ear canal is also done to improve airflow and cleanliness.

De-shedding treatments

This dog grooming service reduces excessive shedding by removing dead hair using specialised tools. It’s particularly useful for double-coated and high-shedding breeds. 

Flea and tick treatments

This service involves applying topical treatments or using medicated baths to eliminate fleas and ticks. It helps protect both the pet and the home environment from infestations.

Anal gland expression

You can run a dog business from home, but you still need to have a dedicated space for it, especially when providing slightly more complicated services such as this one.

This involves manually expressing the dog’s anal glands to prevent discomfort, infections, or odours. It’s often recommended for dogs showing signs of scooting or swelling.

Toothbrushing

Brushing a dog’s teeth helps reduce plaque, tartar build-up, and bad breath. Regular dental care supports overall health and prevents gum disease.

Puppy grooming

A gentle introduction to grooming that includes basic services like bathing, light brushing, and nail clipping. It helps puppies get used to being handled and builds trust for future grooming sessions.

Mobile dog grooming

A mobile dog salon brings grooming directly to the customer’s home via a fully equipped van or trailer. It’s ideal for busy pet owners or dogs who get anxious in salon settings.

A small dog with a fresh haircut sitting in a mobile grooming van.
Mobile dog grooming provides convenience with professional results. | Source: Copacabarko

Special care for elderly or anxious dogs

Tailored grooming sessions that prioritise comfort and minimise stress. These services may include extra time, gentle handling, and calming techniques for senior or nervous pets. 

Choose your dog grooming business niche

Find the right niche for your dog grooming business so you can stand out in a competitive market and attract a loyal customer base. By focusing on a specific area of grooming, you can tailor your services, pricing, and marketing to suit the needs of your ideal clients. 

Eco-friendly dog grooming niche

This niche focuses on using natural, non-toxic, and biodegradable products, along with water-saving and waste-reducing practices. It appeals to environmentally conscious pet owners looking for safe and sustainable grooming options.

  • Pros: Attracts eco-aware clients and builds a socially responsible brand.
  • Cons: Eco-friendly products may cost more and have limited availability.

Mobile dog grooming niche

This niche provides on-the-go grooming services directly to the customer’s home using a fully equipped mobile setup. It offers convenience for busy pet owners and less stress for dogs who dislike travelling.

  • Pros: Low overheads and flexible schedule. Mobile dog grooming prices are also higher than traditional salons due to the travelling involved.
  • Cons: High initial investment in a mobile grooming van and travel-related expenses.

Luxury dog spa niche

This premium niche offers high-end services like aromatherapy baths, facials, massages, and designer cuts. It targets pet owners who are willing to spend more on pampering their dogs.

  • Pros: Higher profit margins and affluent clientele.
  • Cons: Requires specialised training, equipment, and upscale branding for a smaller market with high expectations.

Breed-specific grooming niche

This niche specialises in precise grooming styles tailored to specific dog breeds, such as poodles, schnauzers, or spaniels. It appeals to show dog owners and breed enthusiasts who seek expert grooming knowledge.

  • Pros: Builds a reputation for expertise and precision, so it’s easier to market for breed enthusiasts.
  • Cons: Demands advanced skills and continuous training with dog grooming classes.

Elderly and special needs dog grooming niche

This niche caters to senior dogs and those with physical or behavioural challenges, focusing on gentle handling and personalised care. It attracts owners seeking safe, compassionate grooming for vulnerable pets.

  • Pros: Fills a crucial gap, builds client loyalty.
  • Cons: Services may take longer and require additional patience and care.
Nail trimming and paw care during a full dog grooming session. | Source: 26 Paws

Decide on the service area for your dog grooming business

Choosing where to launch or expand your dog grooming business plays a critical role in its growth potential. With the latest 2024 job posting data from Oneflare, we can now identify the key cities in Australia showing the highest demand for dog grooming services.

The table below highlights the top five cities by their share of total national job postings for dog grooming in 2024.

CityPercentage Share of Total Dog Grooming Job Demand
Dog grooming services in Melbourne36.3%
Dog grooming services in Sydney32.7%
Dog grooming services in Gold Coast9.6%
Dog grooming services in Brisbane9.3%
Dog grooming services in Adelaide4.3%

Australian cities with the highest dog grooming job demand

Melbourne is in the lead, capturing 36.3% of all dog grooming job postings. This high demand reflects the city’s vibrant pet culture, large suburban sprawl, and strong preference for premium pet care. The growing popularity of pet-friendly living spaces and boutique grooming salons contributes further to this trend. 

Sydney follows closely with 32.7% of the total demand. With a dense urban population and high pet ownership among apartment dwellers and busy professionals, Sydney presents an ideal market for mobile grooming and convenience-based services. Pet owners here often prioritise cleanliness, coat maintenance, and regular grooming appointments as part of their pets’ health regimen.

The Gold Coast and Brisbane account for 9.6% and 9.3% respectively. Both cities benefit from warm climates, which can drive frequent grooming to manage heat and hygiene, especially among active breeds. Their family-friendly suburbs and outdoor lifestyles also promote regular grooming, particularly for dogs exposed to sand, salt, and foliage.

Australian cities with lower dog grooming job demand

Adelaide, with 4.3% of the national job postings, represents a smaller but still viable market. While demand is lower compared to the East Coast capitals, Adelaide’s slower pace and lower competition provide an opportunity for dog grooming businesses to build loyal, local client bases.

Other cities not in the top five — such as Perth, Canberra, and Darwin — may also exhibit limited demand. Still, they offer potential for growth through targeted marketing, personal referrals, and specialised grooming services like breed-specific cuts or skin treatments. Business owners in these markets can succeed by positioning themselves as trusted, go-to providers for reliable, personalised pet care.

Understanding seasonal trends in the dog grooming industry is essential for managing fluctuations in demand and optimising your operations. Certain months see a significant surge in grooming appointments, while other periods may naturally taper off.

By aligning your services with these trends, such as promoting shedding control during high-moult seasons or offering prep packages before major holidays, you can maintain consistent revenue and ensure long-term stability throughout the year.

Identify popular seasons for dog grooming services

The most in-demand months for dog grooming services in Australia, based on 2024 job posting data from Oneflare, are March, April, and May.

March marks the beginning of the seasonal rise in grooming appointments. As summer ends, pet owners often schedule grooming to clean and freshen up their dogs after months of outdoor activity. Removing residual dirt, sand, and moisture helps improve coat and skin condition ahead of autumn.

April reaches the peak of demand. This is when dogs begin shedding their summer coats, prompting many owners to book professional grooming to manage excess hair and avoid matting. With cooler weather setting in, coat maintenance becomes even more important for pet comfort and health.

May sustains high grooming demand as the transition into winter continues. Pet owners prioritise de-shedding, hygiene, and skin treatments to keep their dogs well-groomed and comfortable through the colder months. Regular grooming during this period also helps manage indoor allergens and odours as pets spend more time inside.

Seasonal grooming includes thorough bathing for clean and healthy pets. | Source: Western Dogwash

Plan strategies to adapt to seasonal fluctuations

Dog grooming cost and demand can rise and fall throughout the year, with peak times around warmer months and holidays. Planning with flexible strategies can help you maintain a steady dog groomer income and client bookings all year round. 

Offer seasonal dog grooming service packages

To attract seasonal bookings, create themed packages that align with the seasons, like summer de-shedding treatments or winter coat conditioning. These packages can boost sales and give clients a reason to return throughout the year.

Diversify your dog grooming service offerings

Add extra services, such as flea treatments in summer or moisturising paw care in winter, to stay relevant during slow periods. Diversifying keeps you adaptable and helps meet changing pet care needs year-round, keeping your dog grooming business profit steady.

Focus on regular dog grooming schedules and memberships

Encourage clients to commit to recurring appointments through grooming plans or membership packages with perks. This creates a reliable dog groomer salary and helps smooth out seasonal dips in demand

Post on lead generation sites to secure recurring dog grooming clients

Use platforms like Oneflare to connect with pet owners looking for trusted, ongoing grooming services. Consistently listing your business online helps you attract steady enquiries even during quieter months. Here, you can also research how much other dog groomers make for their services if you request a quote.

A screenshot of Oneflare's pet grooming service page.
Leveraging lead generation platforms like Oneflare connects you with potential clients, increasing your chances of securing recurring pet grooming service requests. | Source: Oneflare

Register your dog grooming business on Oneflare today and connect with clients searching for trusted dog groomers like you!

Step 3: Research market rates and analyse competitors in the dog grooming industry

Before setting your prices or launching your services, it’s essential to research what other dog groomers in your area are charging and offering. Analysing your competitors helps you position your business competitively, understand what pet owners are willing to pay, and find opportunities to stand out in the market.

Understand the cost of common dog grooming services

To price your dog grooming services fairly and profitably, it’s important to understand the factors that influence grooming costs. These can include the size and breed of the dog, the condition and length of its coat, the type and number of services requested, your level of experience, and your location. 

Additional costs, such as travel for mobile grooming or the use of premium, eco-friendly products, can affect pricing. By identifying these influences, you’ll be better equipped to create a pricing structure that reflects your value while staying competitive.

Types of Dog Grooming ServicesAverage Price Range
Full grooming (wash, cut, nails)$65 – $120 per session
Bath and tidy (wash, brush, trim)$40 – $80 per session
De-shedding treatment$25 – $60 per treatment
Nail clipping$15 – $25 per session
Ear cleaning$15 – $30 per session
Flea and tick treatment$20 – $40 per treatment
Mobile grooming service$70 – $130 per visit
Puppy grooming$40 – $70 per session
Breed-specific styling$70 – $150 per session

Keep in mind that the prices listed in the table are general estimates and can vary depending on your location, the dog’s size and coat condition, and the specific services offered. Factors such as mobile convenience, premium products, or handling of anxious pets may also influence the final cost. Always research local competitors and adjust your pricing to reflect your skill level, service quality, and business expenses.

Decide how to charge for dog grooming services

Choosing the right pricing method is key to running a sustainable and profitable dog grooming business. How much you charge for dog grooming should reflect the time, effort, and resources required while also appealing to your target market.

Flat rate pricing for common grooming packages

Set fixed prices for standard grooming services like baths, trims, or nail clipping to keep things simple and transparent for clients. This method works well for basic, repeatable services.

Hourly rate pricing for complex or behavioural grooming needs

Charge by the hour when working with dogs that require extra care due to matting, anxiety, or special handling needs. It ensures you’re fairly compensated for time-intensive sessions.

Size-based pricing for different breeds

Set rates based on the dog’s size or breed group, as larger dogs or those with dense coats often require more time and effort. This approach helps balance workload and pricing more accurately.

Membership and multi-visit discounts

Offer grooming memberships or discounts for pre-booked regular visits to encourage repeat business. It builds client loyalty while helping you maintain a consistent income.

Evaluate your unique selling points (USPs)

To stand out in a competitive market, it’s important to identify what makes your dog grooming business special. Your unique selling points (USPs) highlight the value you offer and help attract clients who align with your approach and services.

Use of natural, dog-safe grooming products

Using gentle, natural products shows your commitment to pet safety and wellbeing, appealing to health-conscious owners who want the best for their dogs.

Specialised services for anxious or senior dogs

Offering tailored care for nervous or elderly pets demonstrates compassion and expertise, building trust with owners seeking extra attention for their furry friends.

Mobile or in-home dog grooming options

Providing convenient grooming at the client’s home saves time and reduces stress for dogs, making your service especially attractive to busy or mobility-challenged pet owners. This makes a mobile dog grooming business profitable.

Customised grooming packages by breed or coat type

Personalising grooming based on specific breed standards or coat needs showcases your skill and professionalism, appealing to owners who want expert care tailored to their dog’s unique requirements.

A screenshot of a business' public profile on Oneflare showing their unique selling points (USPs).

Pro tip: Promoting these USPs on platforms like Oneflare can help your dog grooming business stand out and attract clients seeking tailored services that competitors may not offer.

Step 4: Explore funding options for your dog grooming business

Securing funding for your dog grooming business is an essential first step, and it’s crucial to seek professional advice before making any financial commitments. Consulting with financial planners and local accountants can help you understand the implications of each option and choose the best fit for your business goals.

Two professionals discussing business funding options over documents.
Exploring funding options is a key step in starting your pet grooming business, ensuring you have the resources to launch and grow successfully. | Source: iStock

Self-funding

Self-funding involves using personal savings or funds from family and friends. This approach allows full control over finances without needing to meet lender requirements, although it also involves using personal financial resources.

Small business loans

Australian banks and financial institutions offer small business loans designed for startups. These loans generally require a business plan, financial projections, and a good credit history. Small business loans can provide the capital needed for startup expenses, with set repayment terms and interest.

Secured and unsecured business loans

Both secured and unsecured business loans are small business loans that can be viable funding options for purchasing initial dog grooming business tools, equipment, and transportation assets. 

Secured loans offer manageable, low-interest rates, provided collateral is available. This collateral could include personal assets such as residential properties or assets associated with your dog grooming business, like vehicles, dog grooming tools, and equipment.

Meanwhile, an unsecured loan offers businesses fast access to funds without collateral. However, they generally have higher interest rates with shorter loan terms than secured loans, so the monthly payments can be higher. 

Government and industry programs

Certain Australian states provide grants and financial support for small businesses, especially those with innovative or eco-friendly services. These programs are structured to assist with initial costs and often have specific application requirements and conditions.

The New Enterprise Incentive Scheme (NEIS) is one of the government programs in Australia that supports job seekers who want to start small businesses. This offers new entrepreneurs mentorship, accredited training, and income support to help them sustain themselves while establishing their businesses without requiring immediate profit. However, NEIS does not directly fund business costs, so startup capital would still need to be sourced separately.

Equity Investment

Startup dog grooming businesses can secure significant funds without taking on debt that needs immediate repayment through equity investment. It’s a funding option where investors provide money to a business in exchange for ownership shares to get a stake in the company.

There are two types of equity investors: angel investors and venture capitalists (VCs). Angel investors are typically high-net-worth individuals who invest their personal funds into early-stage companies in exchange for equity. Meanwhile, venture capitalists are firms or groups that pool funds from multiple investors to support high-potential businesses.

Step 5: Develop a strategic dog grooming business plan

Starting a dog grooming business requires a well-thought-out business plan. This plan will be your roadmap, guiding you through each stage of starting and running your business. 

Reviewing strategy and growth projections in a detailed business plan.
Developing a strategic pet grooming business plan is essential for setting clear goals, outlining growth strategies, and achieving long-term success. | Source: iStock

It should include key elements, such as:

  • Executive summary
  • Company profile
  • Business description
  • Market analysis
  • Services offered and pricing strategy
  • Marketing strategies
  • Budget and cash flow forecast
  • Operations plan
  • Risk mitigation strategy
  • Long-term growth plan

Now, let’s dive into the step-by-step process to create a business plan tailored to your dog grooming business.

Draft an executive summary

First, begin with the executive summary, which is a brief overview of your dog grooming business and your goals. This section gives readers a quick sense of what your business is all about. Summarise what services you’ll offer, your target market, and what sets you apart from competitors. It’s often best to write this last so it truly reflects the rest of your plan.

Write your dog grooming business description

Your dog grooming business plan also needs a clear company description. In this section, outline the foundational details of your dog grooming business, including its legal business structure (e.g., sole trader, company, partnership, etc.), ownership details, business name, and location. 

Moreover, your company description should describe your business’s vision, mission, and core values. This section will provide essential context as you move into the more operational and financial specifics of your business plan.

Describe your dog grooming business niche and types of services

The next step is to define the core focus of your dog grooming business. Are you offering standard grooming for family pets, breed-specific styling for show dogs, mobile grooming services for convenience, or a specialised niche such as puppy grooming, senior dog care, or hypoallergenic grooming treatments?

Clearly define why you’ve chosen this field and provide a short overview of your ideal clients. For example, your target audience might include busy pet parents looking for regular, stress-free grooming at home, dog owners of specific breeds that require high-maintenance coat care, or health-conscious clients seeking natural, cruelty-free grooming products for their furry friends.

A fluffy Shetland Sheepdog in a grooming tub surrounded by pet products.
A Shetland Sheepdog prepares for a wash inside a mobile grooming unit. | Source: Naomi’s Dog Wash and Pet Services

Analyse your market and define your customer base

Once you have completed writing your company profile and dog grooming business niche, it’s time to define your customer base. First, you’ll need to conduct a market analysis to understand your target customers, local competitors, and industry trends. 

From there, outline who your ideal clients are, what they need, and how you plan to serve them better than competitors. This analysis will help you identify market gaps and inform your service offerings.

Outline your dog grooming services and pricing strategy

Your business plan should also specify the types of dog grooming services you’ll offer and your pricing approach. Consider the costs of supplies, labour, and other expenses to price competitively yet profitably. Plus, think about whether you’ll offer package deals, discounts for repeat clients, or seasonal promotions.

Detail your marketing and sales plan

For your marketing and sales plan, you need to map out how you’ll attract and retain clients. Detail your marketing channels — such as social media, SEO, or partnerships — and any customer loyalty or referral programs. Think practically about your initial steps to grow your client base and raise brand awareness in your target market.

Create a budget and forecast cash flow

The budget and forecast cash flow are a crucial part of your business plan. For this section, it’s wise to break down your startup costs, monthly operating expenses, and anticipated revenue. 

Include one-time expenses such as equipment and marketing materials, as well as recurring costs like supplies, transportation, and insurance. 

Then, project your cash flow to understand when you’ll reach profitability and how to manage finances through any seasonal ups and downs.

Establish an operations plan

The operations plan details how you’ll manage day-to-day operations, including hiring, training, and scheduling. Here, describe systems you’ll implement to maintain high-quality service, handle customer feedback, and manage bookings or billing. This section is key to ensuring smooth, efficient operations as your business grows.

Develop a risk mitigation strategy 

After the operations plan, develop a risk management plan to address potential challenges and safeguards for your business. Identify common risks in the dog grooming industry, such as accidental injury to pets during grooming, allergic reactions to products, equipment faults, or aggressive animal behaviour. 

Implement clear safety protocols to manage these challenges. This might include proper handling and restraint techniques, thorough pet assessments before each session, regular maintenance of grooming tools, and the use of vet-approved, non-toxic grooming products. 

You can also look into the types of business insurance coverage needed. Key policies may include public liability insurance to cover third-party injury or property damage, pet care liability insurance for incidents involving animals in your care, and coverage for your grooming equipment and vehicle if you offer mobile services.

Conclude with a long-term growth plan

Lastly, conclude with a long-term growth plan to demonstrate your vision for the future and commitment to sustainable growth. In this section, you need to define your business’s short-term and long-term objectives, such as adding new dog grooming services, increasing your client base, or expanding to new locations. Outline strategies to retain existing clients, such as loyalty programs, and how you plan to scale your marketing efforts.

Step 6: Register your dog grooming business

To start a dog grooming business, you may need to obtain registrations, specific dog grooming business licenses, and permits. As a business owner, it’s your responsibility to make sure you’re compliant with all applicable laws and meet your tax obligations. 

For information about registering your business or applying for an ABN, we recommend you check out this helpful information from the Australian government.

Step 7: Hire your dog groomers

Building a reliable team for your dog groomer business is essential for your company’s success and growth. Below, we’ll discuss how you can hire dog groomers near you and ensure that they meet your business’s needs.

Dog groomer in mask holding a small poodle in a colorful hoodie.
Hiring experienced groomers is key to delivering quality pet grooming services. | Source: Yoshizawa, Kozue

Write a job description

First and foremost, you need to create a job description that highlights your business and what you offer. Be transparent about job duties, hours, pay, employment type and any training opportunities. Describe specific tasks (such as bathing, brushing, nail clipping, ear cleaning, coat trimming, and any specialised services like de-shedding treatments, breed-specific styling, flea and tick rinses) and any qualifications or technical skills required. This helps candidates understand expectations from the start and ensures a good match for the role.

Most candidates also appreciate knowing the pay range, benefits, or potential for growth within the company. If you offer flexible hours, a supportive team environment, or training for new employees, mention these aspects. This can make your ad stand out and attract applicants who genuinely want to be part of a stable, rewarding role in a growing company.

Use local Australian platforms to advertise your job

After crafting the job ad, post a ‘dog groomers hiring’ ad on multiple platforms to maximise its visibility. To reach the best candidates and find the right dog groomers for your business, you may consider advertising on platforms that are popular and effective in Australia, such as:

  • SEEK – Australia’s largest job board, ideal for professional job seekers across industries.
  • Indeed Australia – a wide-reaching job platform, popular among full-time and part-time job seekers.
  • Jora – a job aggregator that pulls listings from various sources, increasing visibility.
  • Workforce Australia – a free job advertising service from the government, suitable for small business owners.

If you have a business page, you might also consider posting on social media platforms such as Facebook, LinkedIn, or Instagram. For a local touch, posting on community boards or participating in job fairs can attract applicants in your area. 

Don’t overlook employee referrals, either — current employees often know reliable candidates, and offering a referral bonus can incentivise them to help bring in great new hires.

Screen and interview thoughtfully

As applications start coming in, review them carefully to find candidates with the right qualifications and experience. Conduct initial interviews with the most promising applicants to gauge their interest in the role, dog grooming skills, and alignment with your business. 

This is the perfect chance to ask questions that reveal their previous experience, problem-solving abilities, and reliability. For example, you might ask how they’ve handled challenging grooming situations in the past, such as working with anxious or aggressive dogs, managing severe matting or skin conditions, grooming senior pets with mobility issues, or preparing dogs for shows with specific breed standards under time constraints.

It’s also helpful to perform criminal history checks and reference checks to ensure the trustworthiness of your candidates. This is particularly important if your dog groomers will work in sensitive environments like offices or schools. A quick call to past employers can provide insight into their reliability, history, and work quality. 

Make an offer and onboard your new hire

When you’ve selected your top candidate, make a clear and detailed job offer that outlines pay, benefits, work hours, and expectations. 

Once they’ve accepted your offer, the next step is running a smooth onboarding process to set up your new hires for success. Start with training sessions to familiarise them with your dog grooming business’s standards, animal handling procedures, client communication practices, and the specific grooming techniques and tools they’ll be using. This helps ensure safe, consistent, and high-quality grooming that aligns with your business’s expectations.

If possible, have them shadow an experienced team member for their first few shifts so they can learn on the job. After their first week, check in with them and provide feedback to support their improvement and integration into the team.

Offer ongoing support and fair treatment

A supportive work environment promotes employee retention. Openly address concerns about shifts, workload, and safety. This initiative will help create a positive work culture that encourages loyalty and productivity among your staff.

Step 8: Invest in the right dog grooming tools and equipment

Each dog grooming business niche requires specialised tools and equipment. Here’s a breakdown of key items, their estimated costs, and where to purchase them in Australia:

Dog Grooming Tools and EquipmentPrice Range (AUD)Where to Buy
Professional dog grooming table$200 – $1,000Clipper World, PetEdge Australia (via eBay)
High-velocity dog dryer$300 – $900Clipper World, Petbarn
Dog grooming clippers (corded or cordless)$100 – $500Pet Circle, Clipper World
Grooming shears and scissors set$80 – $400Clipper World
Dog bath or tub$300 – $1,500Vevor
Grooming arm with noose$50 – $150eBay Australia
Deshedding and dematting tools$30 – $120Pet Circle, Bunnings
Dog-safe shampoo and conditioner$20 – $100Petbarn, Pet Circle
Personal protective equipment (PPE)$50 – $200Bunnings

Note: Prices are approximate and may vary depending on retailers, brands, and product quality.

Step 9: Find clients for your dog grooming business

Attracting and retaining clients is crucial to growing your dog grooming business. With the right strategies, you can connect with local pet owners, build a loyal customer base, and keep your appointment book full.

Expand your online presence

Building a strong online presence is essential for reaching more dog owners and showcasing your grooming services. By creating a professional website, engaging on social media, and listing your business on platforms like Oneflare, you can increase your visibility and attract new clients easily.

Build your dog grooming business website

A website is essential for establishing your dog grooming business’s credibility and providing clients with easy access to your services. It allows potential clients to learn about your offerings, view testimonials, and request quotes directly. Working with a web designer can ensure a user-friendly, optimised site that effectively showcases your services and improves search visibility.

To guide you, we’ve compiled examples of successful dog grooming business websites that display the effectiveness of building a good website to boost brand credibility and improve customer experience. 

Shazza’s Pampered Paws website

Shazza’s Pampered Paws is a great example of a website for an independent pet groomer. Its simple layout has a homey vibe that could make pet owners feel a general sense of security, which also builds trust. The About page has friendly and straightforward copy, while the Contact page features a form that could help interested clients get in touch. The best feature of this website is the Gallery page of cute pets they’ve groomed, as well as the before-and-after photos on the Home page.

A screenshot of Shazza's Pampered Paws' official webste.
Shazza’s Pampered Paws’ simple layout has a homey vibe that could make pet owners feel a general sense of security, which also builds trust. | Source: Shazza’s Pampered Paws
Aussie Grooming Solutions website

Aussie Grooming Solutions is a pet grooming company with a strong brand personality. You’ll notice this immediately upon visiting their colourfully pink website. Their website is a good example of how to organise sites for larger pet grooming teams. They have dedicated pages for introducing their team members, dog grooming courses, and even how to collaborate with their brand. But even if you’re just an independent groomer, you can still get a lot of ideas from this site in terms of web design and organisation.

A screenshot of Aussie Grooming Solutions' website.
Aussie Grooming Solutions is a pet grooming company with a strong brand personality. | Source: Aussie Grooming Solutions
Estella’s Pet Paradise website

Estella’s Pet Paradise is a slightly more advanced website than Shazza’s because, even though it’s for an independent pet groomer, it has features like an AI site chat, shop, and even a blog. These are great for search engine optimisation (SEO) and audience engagement. However, their blogs use AI-generated images, which might not reflect well on their brand.

A screenshot of Estella's Pet Paradise website.
Estella’s Pet Paradise’s website has several advanced features like an AI site chat, shop, and even a blog. | Source: Estella’s Pet Paradise

Post on lead generation platforms

Posting on lead-generation platforms is one of the most effective ways for dog grooming businesses to find clients. These platforms connect you directly with clients actively searching for dog grooming services, providing an immediate source of leads. 

Oneflare, in particular, allows you to showcase your dog grooming expertise without upfront fees, making it easier to attract clients with minimal risk. This platform’s job posting system helps bring in quality leads and enables you to specify job types, budgets, and locations, so you can target projects that fit your capabilities and business goals.

A screenshot of a pet grooming business' Oneflare public profile page.
Posting on lead-generation platforms like Oneflare is a highly effective way for pet grooming businesses to connect with potential clients. | Source: Dawson, Ailsa

Get started on Oneflare by registering your dog grooming business today—connect with clients, post targeted jobs, and grow your business with ease!

SEO and paid search for visibility

SEO and paid search improve your website’s visibility in search engine results, attracting organic traffic. While effective, SEO requires regular updates and can be costly in competitive areas. Consulting an SEO specialist helps implement ranking strategies to boost your business’s online presence.

A screenshot of Google's search results page showing the best pet groomers in Sydney.
A Google search results page for “pet grooming services Sydney Oneflare,” showing top-ranked Oneflare pages showing the top pet groomers in NSW. | Source: Google Search

Social media advertising

Social media advertising helps you reach a wide audience and showcase your dog grooming services and client work visually. Targeted ads on Facebook, Instagram, and even TikTok can attract local clients, but maintaining a presence requires ongoing posting and budget management. A social media manager can optimise your campaigns for consistent engagement.

The following sections provide samples to inspire you and give you an idea of how social media advertising works. They showcase effective strategies for boosting a dog grooming business’s visibility on Facebook, Instagram, and TikTok. 

Barking Bubbles Mobile Pet Grooming – Facebook advertising

Barking Bubbles Mobile Pet Grooming is great at blending professional visuals with a friendly brand voice. They also clearly show their qualifications and community involvement while consistently communicating with their clients via their Facebook page. This is reflective of transparent reputation management that builds trust and drives client bookings. If you’re wondering how to start a mobile dog grooming business, you can check out their page for inspiration.

A screenshot of Barking Bubbles Mobile Pet Grooming's Facebook page.
Barking Bubbles Mobile Pet Grooming clearly show their qualifications and community involvement while consistently communicating with their clients via their Facebook page. | Source: Barking Bubbles Mobile Pet Grooming
Ella’s Pet Studio – Instagram advertising

Ella’s Pet Studio features the most adorable pet portraits of the dogs they’ve groomed. You can really appreciate the artistry behind every photo and reel they post, and this helps potential customers to see their talent not just with taking photos and videos of their pets, but also with styling their fur babies. Even with a modest 200+ following, this page is a good example of how you can feature your pet grooming work on Instagram.

A screenshot of Ella's Pet Studio's Instagram account.
Ella’s Pet Studio’s Instagram page features the most adorable pet portraits of the dogs they’ve groomed. | Source: Ella’s Pet Studio
Suburban Dog – TikTok advertising

Suburban Dog has a TikTok page that is still quite unpolished. But among top-rated pet groomers on Oneflare, they’re the only one that has one. Most pet groomers focus their efforts on Facebook on Instagram, so exploring TikTok is a way to set you apart from the crowd. As they say in the content creation industry, it’s all about getting started. So learn from Suburban Dog, don’t stress too much about perfectionism, and grow your business following on TikTok.

A screenshot of Suburban Dog's TikTok page.
Among top-rated pet groomers on Oneflare, Suburban Dog is the only one that has a TikTok page. | Source: Suburban Dog

Build your dog grooming business’s reputation through reviews and referrals

A strong reputation is key to long-term success. Encourage satisfied clients to leave reviews on your website or lead platforms like Oneflare to boost credibility and attract new dog grooming clients. Consistent reviews on a platform ensure reliable feedback, helping potential clients trust your quality.

A screenshot of a Oneflare business public profile that shows great reviews from satisfied clients.
Building a strong reputation through positive reviews on platforms like Oneflare helps establish credibility and trust, attracting new pet grooming clients and ensuring long-term business success. | Source: Dawson, Ailsa

Take bookings and manage quotes efficiently

Responding quickly to quote requests can also help you win dog grooming jobs, as clients often select the first reliable response. In fact, Oneflare data reveals that 60% of winning quotes are submitted within 60 minutes of the job posting, highlighting that faster quotes significantly boost job success rates. 

Here are some tools that can help with automated booking and quoting:

  • Calendly – Enables easy scheduling by allowing clients to book available time slots directly, reducing back-and-forth communication.
  • Square Appointments – Provides booking, invoicing, and payment processing in one platform, helping streamline the client experience.
  • Setmore – Offers online booking with customisable reminders, plus client management and integration with social media for easy appointment setting.
  • HoneyBook – Combines booking, quoting, and invoicing, letting you automate responses and manage projects all in one place.
  • Zoho Bookings – Integrates with Zoho CRM to manage client relationships, offers automated reminders, and allows for easy rescheduling.

These tools help you automate responses, manage quote requests, and follow up with clients, ensuring that no lead falls through the cracks.

Step 10: Get paid for your dog grooming services!

Now that you have everything set up, from choosing your business niche and setting up your service area, to finally finding your clients, it’s time to get paid for your dog grooming services. Here’s how:

Choose a reliable accounting software

Managing payments is a lot easier with a dedicated accounting system. This will save you time, reduce errors, and give you a clear picture of your finances.

Some popular accounting software options commonly used in Australia are:

  • Xero – easy-to-use software with invoicing, bank feeds, and reporting.
  • MYOB – offers payroll, tax tracking, and inventory management.
  • QuickBooks Online – handles invoicing, expense tracking, and payments.
  • Reckon One – customisable and budget-friendly, with modules for payroll and invoicing.
  • Sage Business Cloud Accounting – simple solution for expense tracking and payroll.
Close-up of mobile phone being used for digital payment.
Simplify payments for your pet grooming services by offering secure and convenient online payment options for your clients. | Source: iStock

Create a dog grooming business invoice 

Creating a professional invoice template is essential to get paid quickly. The invoice should clearly list your services, rates, and payment terms. 

Many accounting platforms offer invoice templates for customisable dog grooming services, but you can start with free templates and modify them as needed. Consider these free dog grooming templates as a guide:

Canva’s dog grooming invoice templates

It’s easily customisable with fields for services, rates, and payment terms. You can also add your logo and other brand elements to maintain consistency across all client communications.

Canva’s invoice templates allow businesses to create personalised and visually appealing dog grooming invoices. | Sources: Canva

Conta’s dog grooming invoice templates

It provides a customisable, downloadable template specifically tailored for different businesses, like dog grooming businesses. These templates are compatible with Google Docs, Microsoft Word, and Excel, allowing you to easily tailor them as needed.

Conta’s specialised invoice templates are designed to simplify billing for pet grooming services. | Source: Conta

Microsoft Office’s dog grooming invoice templates

It offers free invoice templates that are straightforward and professional and can be saved as a PDF. Even better, they have Excel-based templates that can automate calculations, streamlining the billing process and reducing errors.

Microsoft provides a variety of invoice templates to help pet grooming businesses manage billing with professional designs and customisations. | Source: Microsoft

Zoho’s dog grooming invoice templates

The template offers a clean and organised layout, ensuring clarity and professionalism in client communications. It includes essential sections such as service details, additional charges, taxes, and terms and conditions, facilitating accurate and transparent billing.

Zoho’s service invoice templates offer customisable solutions for pet grooming businesses to streamline billing processes and track payments efficiently | Source: Zoho

Set up a bank account for business payments

Separating personal and business finances with a dedicated bank account makes it easier to track income, manage deposits, and handle reconciliations. Most banks offer online options specifically for businesses, streamlining all your financial needs in one place.

Offer digital payment options

Make payments easy and convenient for clients by providing digital options like Apple Pay, Google Pay, credit cards, and bank transfers. Many clients, especially those booking dog grooming services through platforms like Oneflare, prefer the flexibility of paying directly from their devices. Offering digital payments not only enhances client satisfaction but also speeds up the payment process, helping you maintain a reliable cash flow.

Establish clear payment terms

Define your payment terms upfront to avoid confusion—include due dates, late fees, and preferred payment methods. Clear terms, such as a 14-day payment window, help maintain a steady cash flow and foster professional client relationships.

Take the Next Step for Your Dog Grooming Business with Oneflare

Starting a dog grooming business can be an exciting and rewarding venture when you have the right knowledge and strategies in place. From identifying your target market and choosing your niche, to setting competitive prices and marketing your services effectively, each step helps build a strong foundation for success. Whether you’re offering basic grooming or specialised care, adapting to seasonal demands and highlighting your unique selling points will set you apart in the pet care industry.

Now that you’re equipped with practical tips and insights, figuring out how to get dog grooming clients should be a breeze. Posting your dog grooming services on Oneflare connects you directly with local pet owners actively seeking trusted, quality groomers. With Oneflare’s easy-to-use platform, you can grow your client base, increase bookings, and turn your passion for grooming into a thriving business. Get started today and watch your dog grooming business flourish.


FAQs on how to start a dog grooming business

How much does it cost to start a dog grooming business?

Starting costs can vary but typically range from $4,000 for basic equipment and supplies if you’re working from home, up to higher amounts if you invest in a mobile grooming van or a dedicated salon space.

Do I need council approval to run a dog grooming business from home?

Dog grooming business license requirements depend on your local council regulations. Many councils require permits or approvals for home-based businesses, especially if you expect regular customer visits or increased noise.

Do I need to register my dog grooming business?

Yes, dog groomers need a license to operate legally. In Australia, you’ll need to register your business with the government and obtain an Australian Business Number (ABN).

How should I price my dog grooming services?

Consider factors like the dog’s size and breed, the complexity of the service, your experience, and local market rates. You can use flat rates, hourly pricing, or size-based fees, and offer memberships or discounts to encourage repeat clients.

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News & updates

5 ways tradies can beat inflation

Inflation hits small businesses and tradespeople harder than most. In addition to the increasing cost of living, they must also cope with rising material and labour costs, which can affect cash flow.

Small businesses and tradies are still recovering from the COVID-19 lockdown disruptions and skills shortages, while inflation in Australia is the highest it has been since 2001 at 6.1 percent. When money is tight, homeowners might put off a renovation or even major repairs. When you combine this with rising material costs, it is easy to see how it can take a chunk out of profits. While these factors can’t be controlled, you can take proactive action to put your business in a steady position during inflation.

Even though inflation creates challenging times, there are ways you can offset the effects and improve your cash flow. Here are five steps you can take to help your business stay afloat during these challenging times.

1. Rethink your offerings

Now is the best time to review your products and services. You need to explore what has interest now and what has lost traction. Focus on what is currently selling with high profit, and you might want to think about revamping your current offerings. For instance, can you bundle services to save customers money on larger projects? Perhaps, it might be possible to break services up into smaller components to allow customers to customise their services by getting only what they need. Helping to continue bringing customers in the door, even if the jobs are smaller and more varied in nature.

2. Audit your supply chain

The next thing you need to do is to do a supply chain audit. Supply chain disruption can mean that you are unable to fulfil obligations to your clients. It is sometimes easy to get into the habit of ordering from the same suppliers, even if they raise prices. Now is the time to explore all your alternatives and try to find suppliers who are less expensive and reliable. Doing a supply chain audit can help you save money now and assure that you can deliver to your customers on time at affordable rates.

3. Audit your finances 

If it has been some time since you did an audit of your operational costs, this is another task that can help your bottom line. You need to look for ways to save on everything from supplies to utilities. Conducting an advertising audit should also be a part of this process. Knowing which advertising channels are helping the most and which ones are not performing will help you streamline your marketing budget.

4. Invest in technology

Small businesses and trades tend to be the last to adopt technology to streamline their business. Finding technology bundles that allow you to consolidate and automate business processes will pay for itself in labour saved over time. This can help if your company is facing staffing shortages. It can also help your staff use their time more efficiently. When considering automation software, it is a good idea to consider your needs now and what you anticipate in the short and long-term future.

5. Retain valuable staff

Finding new employees is much more expensive than keeping the ones you have. The costs of recruiting and hiring new employees have more than doubled since last year, which makes staff retention one of the most important concerns. You need to focus on creating a work environment that fosters loyalty to the company. Make sure you are listening to what your employees have to say and focusing on creating a place where people want to come every day. Sometimes, giving current staff a small pay raise is less expensive than finding new employees, and it is worth it to treat your current employees well.

Bonus Tip

Now, you know a few practical ways your business can beat inflation. It is all about creating a balance between increasing revenues and lowering as many expenses as possible. One way to increase revenues is to list with a service, like Oneflare and Airtasker which have a customer base that is looking for services just like yours in your service area. By taking these steps, it is possible to survive and thrive, even in times of rampant inflation, and these are things you should put at the top of your list.

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Business guides

Tips to be a more successful business on Oneflare

Oneflare’s goal is to connect businesses with the right customers. You need a smart strategy if you’re a small or medium-sized business looking to land more jobs and grow on the platform.

It’s not just about showing up – it’s about standing out, building trust, and keeping clients engaged.

We’ve spoken to our Account Managers who have helped businesses see the most success. Here’s how you can maximise your presence and win more jobs.

Make your profile stand out

Creating a well-structured profile helps you make a good first impression and sets you apart from the competition.

Keeping it professional yet engaging can make all the difference in turning profile visitors into paying customers.

Craft a compelling message

Your introduction should immediately communicate your value.

Think of a clear and engaging headline for your introduction, and add a short but powerful description that helps potential clients understand why you’re the right fit.

Cut the fluff and focus on what makes your business unique and how you can help your clients with their needs.

Highlight your expertise

Showcase your portfolio, list specialised skills, and mention achievements to build customer trust.

If you’ve successfully completed projects similar to your client’s needs, highlight those experiences.

Confidence in your abilities reassures potential customers that they’re making the right decision.

Use high-quality photos

High-quality images of your work and your team strengthen your connection with potential clients.

Adding personal touches, such as a friendly team photo and behind-the-scenes shots of your business, can make your business more relatable and inviting.

Build trust with a verified profile

Clients will likely trust businesses with a professional website, clear credentials, and genuine customer reviews.

Encourage satisfied clients to leave testimonials, as social proof is key in attracting new customers.

Also, ensure your profile is consistent across platforms, such as Google Business or LinkedIn, to boost your legitimacy.

Keep your profile updated and relevant

An outdated profile can make your business look inactive. It’s best to constantly update your business profile to ensure clients can access the most accurate information. 

Aside from updating the type of services you offer and how your business operates, make sure to respond to reviews and update photos regularly to show your reliability as a business owner.

This helps boost your visibility in search results, as businesses with actively managed profiles and reviews rank higher in searches and are more likely to attract engagement.

Value small jobs – they lead to bigger ones

Small jobs are stepping stones to larger projects. Completing a minor repair or a small service with excellence can lead to repeat business, referrals, and even unexpected high-value contracts.

A client satisfied with a $100 job may later trust you with a $10,000 project or recommend you to someone who will.

Every job, no matter how small, is an opportunity to build trust, showcase your skills, and expand your network.

Follow-up with a call

A phone call after sending a quote can be the difference between landing a job or losing it to a competitor.

This builds rapport, establishes trust, and allows you to address client concerns immediately. Plus, it’s more personal than an email or text.

Here’s a tip: approach your clients with warmth and professionalism, ask relevant questions, and actively listen to them to turn them into loyal customers.

Consistent communication is key

Clients prefer businesses that communicate clearly.

Keep them informed at every stage, from inquiry to project completion, to foster trust and ensure a smooth experience.

This means providing them with regular updates and timely responses so you can effectively build long-term customer relationships.

Remember, businesses that consistently engage with their customers stand out, earn positive reviews, and stay ahead of the competition!


Set yourself up for success on Oneflare

Keeping your profile updated, delivering excellent service on every job, and following up with potential clients are only some of the ways you can help set yourself apart from the competition.

Register your business with Oneflare to connect with real customers and secure more jobs. The platform offers tools to showcase your expertise, helping you gain small opportunities that become long-term success.
 
Put your strategies into action and let Oneflare help your business grow.

Good luck!

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Success stories

Video testimonial | Joseph from Simba Cleaning Services

Hello, I’m Joseph, we run a family-based cleaning business called Simba Cleaning Services.

We do all aspects of domestic and commercial cleaning. Being trained as a microbiologist,  I understand the essence of cleaning. We use eco-friendly detergents to make every home and office clean and germ-free, it’s the cleaning and also total disinfection.

Joseph, the owner and operator of Simba Cleaning Services.

Marketing in every business is major. I needed marketing but the channels and platforms I was using weren’t giving me exactly what I required.  I wasn’t getting that correspondence, I was not getting that support to build my young business. Until I got Oneflare, where I was given products, that were useful for my business I was given a dedicated account manager who held my hands and I can say held my hand is a toddler to where I am now, my business has grown through to Oneflare. 

Seventy-five per cent of my leads come from Oneflare, which makes me think this is really an investment. Customers can see us on the Oneflare platform and contact us and that is also because of the reviews that are published on Oneflare. The app is very user friendly because if I am so busy doing some work,  I can just put on the auto quoting feature and when my hands are free, I just need to go to the app and go to the messages. I believe this is a product that is going to take your business to the next level. I have seen where Oneflare has taken me, to where we are today in a span of 2 years. Try it, you will not regret it, it’s worth it. 

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News & updates

How to write effective proposals

Running a small business is challenging and very competitive. So what’s a quick and effective way to stand out from competitors who are after the same customers? The key to getting ahead is through proposals.

Proposals are an essential tool to win customers and differentiate your business from the rest. A well structured written proposal can be time-consuming and requires a lot of effort to put together, but it’s worth it. It’s an essential tool to show your understanding of the project, highlight your expertise and demonstrate the reasons why you should be trusted for the job! This article will guide you through how to write an effective proposal that wins customers.

Quotes vs Proposals

Quotes can help a customer understand the cost of the jobs while proposals provide more information on your solution to their problem. It’s important to decide whether a simple quote could suffice or if a detailed proposal will give you a better chance of securing the job.

Automated quotes that are immediately sent to a lead’s job request is effective because you’d be the first one considered. On the other hand, a proposal proves to a lead that you have a proper understanding of their job requirements and that your business has the best solution.

How to write proposals efficiently

Whether you’re a new or established business it’s important to capture what makes your services unique. Put aside some time to create a proposal template that you can easily fill out when a customer approaches you for a job. Information such as: 

  • The services you provide
  • Unique selling proposition (USP) – what makes you different to your competitors 
  • A story about why you’re in business
  • Reviews and ratings

How to structure your proposal

  1. Executive Summary
  2. Define the problem
  3. Present your solution
  4. Outline the project schedule and budget
  5. Conclusion: Tie it all together
  6. Terms and conditions (optional)

Use a customer focus perspective

A customer-focused perspective means putting your customers’ needs first. This way of writing shows that you not only value, but have an understanding of what is important to them.

When creating your proposal, explain what the problem is and provide solutions that align with what’s important to the customer. Include personalised solutions to set you apart from your competitors.

To assess if you have understood your customer’s perspective, ask yourself the following questions:

  • Who is the decision-maker?
  • What is the problem? What are the issues?
  • What motivated them to find a solution?
  • What is important to them? What do they care about?
  • Are they familiar with your company?
  • What are your strengths in relation to their problem?

Once you have answered these questions, you can get to work on your proposal.

Here are some conciseness rules you can follow to make a winning proposal:

  • Write conversationally
  • Begin with an executive summary of fewer than four sentences
  • Keep sentences short and crisp
  • Keep paragraphs short
  • Use bullet points, numbers, and white space
  • Avoid using a passive voice
  • Tell a story
Categories
Success stories

Video testimonial | Natalie from EventZen

Meet Natalie, a vibrant event planner and celebrant who has thrived on Oneflare.

My name is Natalie and I have a business called EventZen. I am a wedding, events planner and celebrant. I decided to become a celebrant because I love, love. There is a lot of joy surrounding weddings, there is a lot of stress too but I come in because I don’t want people to feel that stress. I like it to be a nice relaxed environment for them to enjoy the planning process.

Oneflare has made it really easy for me. I don’t think about marketing because I know I’ve got Oneflare there. I find it hard to work on marketing when I’d much rather be planning weddings and it’s difficult to get your business out there so Oneflare has been great. It’s brought the right clients to me at the right time. I would say about 80% of my clients come from Oneflare, which is amazing. I have so many leads come in every day and I’ve been led to some incredible clients, there have been some really amazing people that I’ve met. 

I like I quickly you get emails and texts when a lead comes up. I also love that the reviews are there and the reviews are taken from Google as well. The advice I would give to anyone wanting to try Oneflare is to absolutely go for it. It’s amazing how quickly you get the jobs and it pays for itself straight away so it’s totally worth it. 

Categories
Success stories

Success story | Wayne from WM Painting

Here we share Wayne’s story

Wayne has worked in the painting industry for over 20 years. In the beginning, he worked full-time for large companies, and on the weekends he would work privately to supplement his income for things like family holidays. Wayne’s skill and experience in the larger companies landed him as site supervisor,  where he continued to grow his industry knowledge and people management skills. 

After many years, he realised he had the experience to run his own business and more importantly, be his own boss. In 2015, Wayne had a good amount of clients from his weekend work to feel confident enough to start building his business, W&M Painting. 5 years on, Wayne grew to a team of 3 and managed to simultaneously run up to 3 jobs in different locations all across Brisbane and surrounding areas. 

The W&M team in action / Source: W&M Painting

Want to share your success story?

Challenges before Oneflare

As a first-time small business owner, Wayne “wasn’t sure how to get himself out there”. He started by hiring a designer to create a website but later found out about the need for search engine optimisation (SEO), a task that is complex and expensive to maintain. 

Wayne needed more avenues to find leads and more ways to secure work. He understood that he needed to invest in a service platform like Oneflare to find these opportunities. 

Experience on Oneflare

Since joining Oneflare over 4 years ago, Wayne has managed to build his business and employ a team of painters, all without having to think about marketing or SEO. The volume of leads brought to Wayne by Oneflare has been great enough to sustain steady business growth for W&M Painting. He recently received a 2021 Service Award, an accolade that has attributed to an even greater demand for his services. 

Results on Oneflare

W&M Painting Services now has 

  • A stellar 5-star review rating 
  • Steady, high-quality leads
  • A team of professional painters with the ability to service 3 jobs at once 
  • The freedom to choose the type of clients, jobs and locations to service

Wayne’s advice for any business looking to sign up with Oneflare is: “To get yourself out there, you need a platform. Oneflare is like a trampoline to getting yourself out there”

Ready to start winning work?

Exterior house painting / Source: W&M Painting

Categories
Success stories

Video testimonial | Alex from GT Plumbing

Learn about Alex’s journey with Oneflare, how together we’ve achieved great things for his small Aussie business.

My name is Alex and I’m the owner of GT Plumbing. I’m basically here to provide a very high-level service to our customers. What I love about being a plumber is it’s a continuation of helping people. You’ve got a set of skills and when you really good at it then it’s easy and you make things look easy.  I enjoy getting up every single day. It’s what I always want to do. 

Everyone helps and everyone needs honesty and everyone needs someone that’s going to be genuine with them and we’re here for honesty. I’ve been on Oneflare for about 3 years, 3 years running strong. We’ve used other platforms but the support around the other platforms are not there. They’re more about the sales, more about numbers, whereas Oneflare is more about your relationship. 

Oneflare provides you with all the analytics that you need, they give you live date updates, they can even tell you how many people actually looked at your profile and how many people actually reached out to you or made a phone call. You don’t get that information elsewhere and if you do, you got to chase it. This is zero effort. 

Because we’re on Oneflare, we don’t have a Google presence. There’s no need for it. Oneflare will manage the reviews honestly and they’ll vet it honestly. So you’re not going to have your competition come along and then give you a really bad rating when the customer is not verified. I’m sorry but Google does not do that, Oneflare does. This is a really big benefit, so you are going to get genuine reviews. We’ve got 131 reviews at the moment, the majority are 5-star, they’ll go look for that review and say ok these guys have amazing reviews and we’ll get direct phone calls coming through.

You want to be spending the time on the tools and time with the customers and making the money and the more time you spend off the tools you’re not making any money. So Oneflare will help you. It’s a very good platform to come in, build your customer base up, keep working and also make it presents online. It’ll work really well.  

Categories
Success stories

Video testimonial | Saurabh from Supportsoft Technologies

See how Oneflare has helped Supportsoft land big clients like NSW Health and Centrelink.

My name is Saurabh Bhatt and this is my business partner Sandeep Singh. At Supportsoft we provide all kinds of IT services, like server maintenance, software development, software applications, database applications. Today, we are dealing with clients like NSW Health, Centrelink, Medicare, clients dealing with universities all across and Science Labs. 

We both started the company back in 2014 initially under a different name, and then, later on, we moved to Supportsoft Technologies. As a business starting off with no background in marketing, it’s difficult, you just can’t do it. Either you pay a consultant a hefty fee every month to do it or you do it yourself and trust me I was not able to do it either way.

The most challenging part of any industry is getting genuine customers, we spent a lot of money on Facebook and on Google ads as well, the problem was we were not getting genuine leads, genuine enquiries or genuine customers.

We haven’t seen this problem with Oneflare. I have been using Oneflare every month, every day, in fact from 7 a.m. since I start getting leads, until the time I sleep at 11 p.m. Getting quality leads and the leads that I want. It’s not just small leads we are getting, in fact big, the kind of leads I’m talking about today is NSW Health, government leads and large clients, all have come from Oneflare. 

On Oneflare if take a lead and I’m not able to contact the customer contact of x,y, z reason, Oneflare simply refund my money.  Which is very vital for a business like ours, in the budding stage because we can’t afford to spend money on something which is not usable for us. Oneflare as a business has made sure that our money is not being wasted. We have auto quoting set up, which I really like. Being a premium customer, we enjoy this facility wherein, let’s say if we are sleeping and they’re customers out there who put the jobs up at 3 am in the night, we don’t lose out on those deals. 

There are heaps of clients looking for long term relationships and I’m talking from government and universities and large clients, who can be with you for 5 years contracts and 10-year contracts. I can admit being a client of Oneflare we have achieved it, so yes I think if you think that Oneflare is only going to provide small leads, that’s not true, I have obtained big numbers from them.

Categories
Success stories

Success story | Alison from Alison Pringle CMC

Here we share Alison’s story

It all began in 2017 when Alison became a registered celebrant. Her background in the corporate sector, leading large groups and functions, made this an easy transition. Her main motivation behind becoming a celebrant wasn’t to start a business but simply to marry her loved ones, family and friends.

From this close-knit circle, Alison began to get referrals and job requests from mutual friends and connections. Naturally, her work began to grow and so did her customer base. In 2021, Alison decided to commit to newly engaged couples and make herself available as a celebrant beyond her network. She understood the way COVID-19 impacted couples and weddings and wanted to help create happily ever afters, at a reasonable price that catered for the different environment. 

From here, she officially became Alison Pringle CMC.

Happy newlyweds / Source: Alison Pringle CMC

Want to share your success story?

Challenges before Oneflare

Alison began her search for quality customers and joined three different lead generation service platforms. She hoped to find regular, genuine leads, but after some time, received an underwhelming amount of leads, which never generated profitable work. 

Being new to the celebrant scene made it difficult, especially during the pandemic. Alison offers remote and face-to-face meetings, to offer her customers the best possible service. However, she still needed to get her new business out in the market to build her brand. 

Experience on Oneflare 

Alison found Oneflare to be a user-friendly and effective lead generation tool. The capabilities of the platform make it very easy for her to engage with customers. She has set up communication templates that help her respond quickly and easily to leads when she is out of the office. This feature ensures that she connects with potential customers via email and SMS to make the most out of each opportunity. 

For Alison, the support from Oneflare has been great, and the genuine customer guarantee gives her peace of mind. She knows that if a customer has not interacted with their job request and has not responded to her quote, she will be refunded any credits spent on them.  

“Oneflare has provided more leads and weddings than I can manage. There are times I don’t quote as I am already booked.”

Results on Oneflare

Alison Pringle CMC now has 

  • A stellar 5-star rating 
  • Steady, high-quality leads
  • A thriving new business

Alison’s advice for any business looking to sign up with Oneflare is: “Do it, it will work if you take the direction they give you

Ready to start winning work?

Alison of Alison Pringle CMC / Source: Alison Pringle CMC