Month: October 2021

Categories
Success stories

Success story | Eric from E Team Removalists

Here we share Eric’s story

Eric’s journey into the removalist industry has quite a unique story. After a long career in the financial services industry, Eric was in a tragic motorbike accident. He was in and out of hospital for many years on a long journey to recovery. During his rehabilitation, he found labour-intensive activities the best way to improve his strength and mobility. Planning to return to the workforce, he knew needed a job that kept him moving. He began a small-scale courier service, where he delivered packages and bulky items. This concept continued to evolve and in 2017, became E Team Removalists.  

He started out as a sole trader operating out of his SUV. Today, Eric has a team of  12 removalists with 7 vehicles on Sydney’s busy roads. 

Experienced team of movers / Source: E Team Removalists

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Challenges before Oneflare

Eric was completely new to the removalist scene, and admits he had “no industry knowledge”. He set out to learn the ropes of the industry and understand how to run his own business. However, this was a difficult, time-consuming task and after long,  labour-intensive work, there wasn’t a lot of time left in the day for lead generation.  

In the early stages of his business, he couldn’t afford to pay for marketing or search engine optimisation (SEO). He struggled to find customers and when he did, there was a lot of competition from more established businesses with more manpower and reviews.  

Experience on Oneflare

Joining Oneflare in 2019, Eric’s experience on the platform has really helped him scale his business and achieve his goals. His account manager helped develop and grow E Team Removals, with a hands-on approach, shared valuable suggestions and tips for business growth and success on and off the platform.  

With experience on multiple service platforms, Eric sheds light on the affordability of  Oneflare and the systems in place to help control competition for businesses.  Throughout his impressive business journey, he has also managed to build an outstanding reputation, with unfaltering 5-star reviews. 

Heavy lifting team at E Removalists / Source: E Team Removalists

Results on Oneflare

E Team Removals now has 

  • A 5-star average rating with over 70 reviews 
  • A high-performing team of 12 removalists with 7 vehicles on Sydney’s roads
  • The freedom to choose the type of clients, jobs and locations to service

Eric’s advice for any business looking to sign up with Oneflare is: “Good, Professional, Reliable – that is Oneflare”

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Categories
Success stories

Success story | David from Express Carpet and Upholstery Cleaning

Here we share David’s story

After working as a fully qualified dry cleaner for 30 years, David wanted to try his hand at something a little different but more importantly, he wanted to be his own boss. 

So in 2016, David bought into a carpet cleaning franchise to learn the ropes from an established company. Two years later, he was ready to make it on his own, and from there, Express Carpet & Upholstery was born. 

Today, Express Carpet & Upholstery is a fully owned and operated family business. Growth over the years has allowed for David and his son to work full time, while his daughter works from home on the books –  it’s really a family affair. 

Eric hard at work / Source: Express Carpet & Upholstery Cleaning

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Challenges before Oneflare

Like all new small businesses, David needed a way to consistently find quality customers. As a carpet cleaner, building a base of loyal customers in the first year was very important.  In this industry, repeat business doesn’t come for at least 12 months from the first cleaning service. David struggled with lead generation, marketing, SEO and getting reviews to promote his high-quality service. 

Experience on Oneflare 

“From the word go, it worked”

After being referred to Oneflare by a friend, David thought he’d give it a go. He received support throughout his onboarding and built a relationship with his Account Manager, who to this day, resolves any queries or refund requests.

David has experience using multiple lead generation service platforms but clearly explains that what differentiates Oneflare from the rest is, the “quality of leads and conversion rate”. He attributes these great results to the transparent pricing and information for customers, reviews and the user-friendly mobile app. David is a self-proclaimed “tech-no-phobe”. He likes how easy it is to use the mobile app and the instant lead notifications he receives ensures he doesn’t miss out on any work. 

Express service van / Source: Express Carpet & Upholstery Cleaning

Results on Oneflare

Express Carpet & Upholstery now has 

  • A loyal base of repeat customers, built on reviews and referrals
  • An 4.8-star rating with over 200 reviews 
  • A thriving family business with the freedom to work whenever and wherever 
  • A “Top-Rated” award 

David’s advice for any business looking to sign up with Oneflare is: “If something works, stick to it, and this works.” 

David explains that in the beginning, as a small business owner, he found it quite difficult to wrap his head around the fact he had to spend money to make money. But after signing up with Oneflare, he soon realised that the return on investment was far greater than the initial costs. “From the word go, it worked, and worked consistently”, he advises any small business to give Oneflare a chance to experience growth and success as he has with Express Carpet & Upholstery. 

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Categories
Success stories

Success story | George from George Moussa Designer

Here we share George’s story

After 12 years in the graphic design industry, George possessed a great skill set, knowledge, and experience. In 2000, he decided to start his own business. With a mission to provide quick, affordable, and sustainable graphic design services as George Moussa Designer, he specialises in logo and brand identity design for small businesses. 

Challenges before Oneflare

Prior to signing up for Oneflare, George found it difficult to find, secure and service clients. As a graphic designer in Sydney, there is a lot of competition, the market can be hard to break into, and even harder to establish and thrive as a new small business.

After trying out a number of lead generation platforms to help grow his business and source quality leads, he landed on Oneflare and has never looked back.

Logo design by George Moussa Designer / Source: George Moussa Designer

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Experience on Oneflare

Joining Oneflare as a small Aussie business meant that local leads were really important to George. Being a graphic designer, he has the ability to work remotely but is passionate about servicing locally acquired leads for a number of reasons. George talks about Australian leads as, “more likely to be genuine, legitimate & trustworthy. Also, since the time zones are close to my area, it makes it easier to initiate, follow and work systematically, methodically & streamlined.” 

Oneflare has given George the ability to connect with potential clients and secure projects much more than any other lead generation platform.

“Every other similar platform was way behind on what Oneflare offered in terms of quality”

Branding by George Moussa Designer / Source: George Moussa Designer

Results on Oneflare

George Moussa Designer now has 

  • Local, regular and high-quality leads
  • A 4.7 average rating with over 300 reviews
  • Won over 700 jobs on Oneflare 
  • Secured a “Most Hired” award and a “Top Featured” badge

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“George Moussa is truly one of the greatest graphic designers of all time. My project consisted of designing labels, letterheads, and business cards for my sports supplements company. George delivered an outstanding result. His work, work ethic, and communication skills are second to none. With decades of experience, he is truly an expert in his field. I highly recommend using George.”

Categories
Success stories

Success story | Lisa from Beautiful Weddings

Here we share Lisa’s story

Lisa became a celebrant because she wanted to make a difference on one of the most important days of one’s life. It all started after Lisa and her husband tied the knot in 2009. She hired a celebrant based on good recommendations, but after the ceremony, she was left feeling like  “just a number” due to the lack of consideration for her unique, individual needs. 

With this poor experience, Lisa enrolled in a Celebrants course and from there, her business, Beautiful Weddings by Lisa was born. Lisa vowed to listen and learn about every couple, hear their story and make her service as bespoke as possible. In addition to certifying marriage, she offers assistance in vow creation, something she feels very passionate about. 

“A vow is a promise, and the most valuable thing you can give another human is your promised word.”

Rural wedding ceremony by Lisa /Source: Beautiful Weddings by Lisa

Challenges before Oneflare

Just 6 months after becoming a qualified celebrant, Lisa relocated to Melbourne from Sydney. Starting a business was hard enough, let alone in a new state, so of course, Lisa struggled to get her name out there and find quality leads. She took to social media but found this method of marketing very time-consuming. She needed to find a more effective lead generator to provide her with the growth and success she was looking for. 

After moving to Brisbane a couple of years later, the memories of her first relocation began setting in. The thought of starting that establishment process all over again led her to seek help in the form of digital service platforms. That’s when she found Oneflare, and her business finally started to grow. 

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Experience on Oneflare

After signing up with Oneflare, Lisa has been able to forget the stress of marketing and has built a thriving customer base. A great number of these clients have been referrals from other happy newlyweds. The user-friendly Oneflare site and mobile app have made it easy for Lisa to engage customers and gain valuable reviews. 

With the help of Oneflare connecting her to quality customers across Brisbane. Lisa was not only able to get her brand out there but she was nationally recognised for her stellar service as a celebrant. She took home “Brides Choice Awards for Best Celebrant” in 2019 and has been placing in celebrant competitions ever since. 

Brides Choice Awards for Best Celebrant Certificate / Source: Beautiful Weddings by Lisa

Results on Oneflare

Beautiful Weddings by Lisa now has 

  • A stellar 4.9-star review rating 
  • A high-quality customer base 
  • The freedom to choose the type of clients, jobs and locations to service

Lisa’s advice for any business looking to sign up with Oneflare is: “Just do it.”

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