Here we share Alex’s story
Alex grew up in a family of hard-working plumbers; he started out by helping his dad and brothers with their plumbing work on the weekends. As the years went by, he fell in love with the industry and decided to build his own business, Abco Plumbing Solutions.
He started out as a sole trader and took on jobs throughout Sydney. Now, 16 years later, he has his own team of plumbers, 5 trucks on the road and 24/7 emergency plumbing services.
Challenges before Oneflare
Alex needed a quick and effective way to connect with genuine, high-quality customers. This was challenging because he didn’t have a strong online presence and had very few reviews and ratings to prove the quality of his work.
“Before I started with Oneflare, I didn’t have many reviews and I wasn’t winning much work. The more time and effort I put into [Oneflare], the more I started to feel that I was starting to win more work because of the reviews. I was starting to get a lot of repeat work, and a lot of genuine customers.” – Alex
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Experience on Oneflare
Through a Credit plan with Oneflare, Alex committed to growing his business and providing the best service he could for his customers. He collected all his reviews and ratings and completed his Business Profile to stand out against his competitors.
The Customer Success team supported him throughout his onboarding journey and shared valuable advice for winning work. Once all set up, the Oneflare Account Management team took care of any questions and continued to provide support when necessary.
Results on Oneflare
Abco Plumbing Solutions now has
- The freedom to choose the type of clients, jobs and locations
- A 4.8 average rating with over 300 reviews
- The #1 top featured business for plumbers in Caringbah on the Oneflare Directory
- A high-performing close-knit team of plumbers with 5 trucks on Sydney’s roads
Ready to start winning work?
Alex’s advice for any business looking to sign up with Oneflare is: “Use the platform, try to jump onto every single job you can. Go and meet your customer, bring a card, quote on the job and brand your business out there. Get out there and give it a go. You’ve got to be in it to win it”.
