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How to make your trade business attractive to millennials

Millennials have been given a lot of stick for their supposed attitude towards work. Yes, there may be some out there that aren’t willing to put in the hard yards, but if you paint everyone in this next generation with the same brush, it’s your loss. Millennials, otherwise known as Gen Yers, are the answer to the growing trades shortage. So instead of bagging them and taking great delight in mocking them, we need to focus on how we can create a business environment they’re drawn to. And it’s not as hard as you might think.

A career path they can follow

Many people believe the future is far from bright for young people entering the trades. They obviously haven’t spent any time in the industry at all. Once you’ve had your apprenticeship and become certified, you can work your way up the ranks and be leading your own team in just a matter of years. You can then move into project management, sales, or business manager roles, and eventually look at running your own business. You can also transfer your skills and pivot into roles at larger commercial businesses. The challenge for businesses hiring in the trades is to make all of this clear to Gen Yers at the outset. Do this and you’ll likely have a much bigger pool of applicants to choose from.

The simple economies of supply and demand

Universities have done a huge disservice to the trades, heavily promoting degrees while forsaking apprenticeships. But this is something trade businesses are not grumbling about. Quite the opposite in fact because it has almost single handedly caused the shortage, meaning there is an abundance of work out there and not enough workers to do it. This means businesses can charge more and great employees can demand higher salaries. Many tradespeople are living comfortable lives. This is a great bargaining chip to use for any newbies in the industry.

Show them what else you’re offering (aside from the money)

You might not think so, but millennials are generally less concerned about money than other generations in the workforce. It’s still important but it’s not the bottom line. There are other incentives that they’re more concerned about, such as:

  • Recognition and spot thank yous
  • The flexibility to have regular days off
  • Fun days with the team
  • Knocking off early if the job’s done quickly
  • Weekend use of the van and tools

Talk tech

Like almost any industry, the operational landscape of the trades has drastically changed. Technology has weaved its way into the everyday lives of workers, offering huge benefits to those who fully utilise it. And it’s really exciting. Take job management for instance. Rather than using paper to run the whole business and often losing half of it before it’s actioned, trade businesses can now operate on smartphones, with more and more processes becoming digitised. Augmented reality could soon see its way into the industry as well, assisting tradespeople with various tasks. Gen Yers were practically born with a smartphone, so the opportunity of being at the leading edge of the industry will no doubt appeal.

A sense of belonging

To many this will just seem like a bunch of hogswallop. But for many younger people, being part of something bigger is really important, as is being recognised for the work they do. These two points go hand-in-hand. So if you can convince millennials that they’ll be part of a close-knit team (plus be able to deliver that team environment), then you’ll make your business really attractive to this generation.

Making a difference

Building on the point above, if you can also show how your business helps other people, you’ll also hold much more sway in the recruitment process. Plumbers don’t just fix blocked sinks and broken toilets, they create hygienic environments for people to live in. Electricians don’t just give power to homes, they keep help keep houses warm in winter and the provide the juice for what is perhaps one of the most important items in a Gen Yer’s life – the smartphone.

Invest in great design

You don’t have to go all hipster on us, but investing in a great designer to create a logo and give your vehicles, quotes, invoices, and website an overhaul will give your business instant appeal. But it won’t just help you appeal to millennials, it will also make your business stand out for potential customers as well. So it’s a win-win for everyone.

So here are some ways to help you make your business more attractive to millennials.

This article was written by Michael Howard from Tradify.

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How to create an awesome company culture

Running a trade business is no easy feat. Managing jobs, looking for more work, balancing the books, overseeing the team – it’s hard enough to do these by themselves. But throw in one of your best employees leaving, and you’re up a certain creek without a paddle.

As you’re probably aware, there’s a massive trade shortage at the moment and it’s showing no signs of easing up. That means it’s hard to find excellent talent, and far easier doing all you can to keep your staff happy and in the job.


But what even is a company culture? Let’s find out.

Company culture explained

Company culture is essentially the personality of a business – think of it as a person. What is that person like to work with? How do they help you do your job better? Would you hang out with this person in your spare time? Does this person make you want to come to work every day?

In most cases, the founder of a business sets the company culture – whatever values and ways of thinking an owner has normally transfers from to the company. For instance, if the founder is really particular about workmanship, then it’s likely the business will be as well.

Why you need clear values

Setting values are helpful for both your employees and your customers (current and future). The values you set let your employees know what kind of business they’re joining, and the type of people they can expect to work with. For customers, the values can be the difference when selecting which trade business to move forward with. Check out this article on how to define your values.

Examples of values include:

  • Integrity and honesty
  • Customer-first mindset
  • Workmanship
  • Professional
  • Teamwork
  • Dependable

However, you can’t just go naming your values willy-nilly. If you just pick three or four values that don’t actually match the way you think and operate, your staff will see right through it and won’t stick around.

Getting your working environment right

The environment is a huge part of your culture, and if you can get it right, then your best employees will be more likely to stick with you for longer.

The key to having high staff retention is to have positive and empowering values and culture, rather than negative and oppressing. This is achieved by being quick to recognise great work, being serious about work, and having the odd fun day where you do some cool things completely unrelated to the job.

How this translates into hiring

The Trades Coach Andy Burrows quite rightly says that you need to ensure your employees have the same moral compass as you. After all, your staff represent your business, so you need them to act as you would when you’re not around.

So when you’re in hiring mode, look for people who best match the values that you’ve set for your business. It may mean that you don’t necessarily hire the person with the most experience or the best skills, thankfully these can be gained. Attitude, on the other hand, that’s not going to change too much.

Hiring someone who best fits your company culture will mean that everyone wins. But if you choose someone who grates against your culture, then you’ll likely face productivity issues, or worse, the possibility of having your best workers leave.

What our culture looks like

To put money where our mouth is, we’ve recently renovated our culture at Tradify and distilled it into four key points. A simplified version of them is as follows:

We put tradies first. We care about our customers’ businesses, and everything we do helps build their success.

We think big. We’re on a global mission to disrupt the status quo in the trades industry, and build a better way of doing things.

We hustle. We understand that to lead the pack we need to work harder and smarter than our competitors.

We are kind. We practice humility and spend more time listening than talking. We’re considerate, and don’t let ego influence decisions.

Now it’s your turn
Enough writing, and reading – now it’s time to crack on to making your company culture awesome. Put these tips into action and you’ll be well on your way.

This article was written by Michael Howard from Tradify.

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Tried and tested strategies to selling food online

In Australia, about five million people consider getting groceries through the internet.

In the United States, online grocery shopping became a $17.5 billion industry about two years ago.

No numbers are quite telling, aren’t they?

If you’re into selling food online, know that you’re on the right track. Your company has massive potential because droves of people are buying food online.

To help you succeed in your online food selling endeavour, we put together several tried and tested strategies you can implement to sell food online successfully.

If you’re dead serious about taking your online food business to the next level, then follow these tips.

Understand the law

This is an absolute must.

Before you even think about which platforms you’ll use, your marketing materials, or your method of engaging your audience, you first need to understand the laws about selling food online.

The regulations may vary from each state, so be sure to ask your health department for the guidelines.

Some general requirements for selling food online are complete business license, water supply safety, proper food labelling, proper food storage, etc.

Know your ideal buyers

Create a buyer persona.

By having one, you’ll know the quirks and qualms of your ideal buyers, allowing you to come up with food products and marketing strategies that highly resonates with them.

From a 30,000-foot view, a buyer persona is essentially a semi-fictional representation of who your ideal customers are.

It contains their pain points, a fake name and profile picture, their job roles, the type of companies they’re working for, their age range, location, etc. The more information you can add to your buyer persona, the better.

Since you’re selling food online, include in your buyer persona the flavours your ideal customers gravitate towards, do they prefer sour food? Sweet, perhaps?

You can also include what types of foods they’re allergic to, among other things.

Once you have a buyer persona, your product development and marketing team has a guiding compass to look into whenever they create something.

For your food product development team, they can somehow foresee if the food they’re thinking of creating will fit your customers’ dynamics. If your buyer persona is into sweet foods, your product development team should avoid developing recipes of sour foods.

If your buyer persona says your customers hang out on Instagram, then your marketing can deduce that spending for paid ads on Twitter will yield very little, to no results.

To create a buyer persona, use Hubspot’s Make My Persona tool.

The online tool guides you through the entire process of creating a persona by asking you questions about the dynamics of your ideal customers, then arranging the information to a professional-looking layout.

Use a reliable e-commerce platform

Depending on the size of your business, you might only need an entry-level saas e-commerce software.

There is no point in investing top-dollar for a massive platform that’s loaded with unnecessary features when they don’t apply to your business dynamics. At least, not yet.

If your business has thousands of people visiting your site and have considerable daily purchases, then you’d be better off using top e-commerce platforms such as Magento.

The key is figuring out your needs and finding a platform that can accommodate your business demands. Your e-commerce software should also have the capabilities, and features to scale your operations should the need arises.

Work with a dependable software development company

If you’re like most food sellers, then you barely know anything about the technical aspects of an e-commerce website, because your area of expertise revolves around food.

Instead of having to dabble with the technical side of running an e-commerce store, such as your website, third-party integrations, automation, you’d be better off employing the help of a software development company.

By leaving the technical aspects to them, you can focus on improving your products, business processes, audience engagement strategies, etc.

The best part is, since you’re letting professionals manage your website, you can be at ease knowing that it’s running as smoothly as it can be.

They can stay on top of monitoring your website’s load speed, protect your store against cyberattacks, and even optimize your website’s performance — something you’d be hardpressed to do because you aren’t as learned when it comes to these aspects.

Invest in marketing

No matter how awesome your products are, if none of your target audience learns of its existence, you won’t get a single sale.

Addressing this issue isn’t exactly easy.

After all, about 4.4 million blog posts are published daily.

With how noisy the internet has become, you’ll need more than just publishing a couple of blogs or social media posts to succeed.

You need proven marketing strategies and be invested in your marketing campaigns to bring relevant traffic to your site.

Approaching influencers or food bloggers is a solid marketing strategy for selling food online.

The idea is simple:

Step 1: Look for food bloggers or influencers.

Step 2: Reach out and tell them to promote your product while offering something of value.

Step 3: Share the link to your product/landing pages along with pertinent information they can use to promote your products effectively.

That’s the gist of the strategy.

Give your due diligence when using this strategy by researching what’s important to your prospective influencer even before you reach out. Others want upfront payments. Others would prefer a commission per sale, etc.

Once you learn of their preference, prepare a compelling offer.

To find your ideal influencer, use a free online tool like Influence.co (they have a paid subscription, too.)

Find relevant influencers with loads of followers using their search feature.

The platform even has advanced search filters, so its easier for its users to find relevant influencers.

By working with influencers, not only can you generate loads of relevant traffic to your site, but your brand’s image as an authority in your industry also improves since your products are seen with influencers.

What’s next?

It might be time to hire a web designer or graphic designer to kick start your online catering business with Oneflare!